WHAT WE DO

Practice management, delivered — not just installed.

We work end-to-end: assess how your practice runs, choose and configure the right system, migrate your data, connect your accounts, write the patient communications, and hand over a practice that works. If you'd rather not run it yourself, we'll run it for you.

Patient Communication

For most patients, the anaesthetist is a stranger who appears at pre-op and sends a bill afterwards. That is where disputes, delays and bad debt begin. We build communication into your workflow: who you are, what you do, what it costs, and how it's paid. All sent before the day of surgery, in your practice's voice, linked to the booking of the procedure the patient is actually having.

Patient Communication

Includes

"Your anaesthetist" introduction and practice profileFee explanation and why it is separate from the surgeon'sInsurance, shortfall and self-pay terms, explained plainlyProcedure-specific patient information sheetsPre-op and post-op communication sequence

Billing & Revenue Recovery

Anaesthetic income arrives late, short, or not at all — chasing it is nobody's favourite job. We map your billing cycle end to end, configure it properly in your practice management system, and put a disciplined process behind insurer submissions, shortfalls and self-pay balances. Where you'd rather we simply ran it, we will.

Billing & Revenue Recovery

Includes

Insurer submission and claim trackingSelf-pay billing and payment termsShortfall recovery, the gap between what the insurer pays and what you chargedAged debt and escalation processReconciliation back to your accountsOngoing billing management (optional)

Governance & Practice Administration

Private practice carries obligations that don't come with an NHS back office: patient records, data protection, retention, and a clean audit trail from consent through to payment. We put the administrative foundations in place and document them, so your practice can evidence how it operates — without you becoming an administrator.

Governance & Practice Administration

Includes

Patient records structure and retention policyUK GDPR documentation and data handlingConsent, fee agreement and terms of business templatesClean audit trail from booking to paymentPractice policies and process documentation

Scheduling & Workload Management

Lists come from surgeons, hospitals and other practices, and they rarely arrive in a usable form. We configure your system so sessions, theatre lists and availability sit in one view. Every case is captured at the point it's booked, because a case that isn't recorded is a case that isn't billed.

Scheduling & Workload Management

Includes

Theatre list and session managementAvailability and on-call coordinationMulti-consultant deployment (for group and employing practices)Capture at point of booking, so nothing is billed late or missedConflict detection

Practice Reporting & Insights

How busy is the practice, who is generating the work, and where is it coming from? This is the activity and revenue picture: cases by consultant, by hospital, by referring surgeon, by procedure and by payor. It tells you which relationships are worth cultivating, which payors are slow, and what the practice actually earned before costs, reported rather than guessed at.

Practice Reporting & Insights

Includes

Case volumes by consultant, hospital and referring surgeonRevenue by payor — insurer, self-pay, embassyProcedure mix and average fee per caseReferral source analysisBilling lag: booked to invoiced to paidAged debtors and collection rateMonthly practice activity report

Finance Reporting & Insights

Activity is only half the picture. Room hire, secretarial support, indemnity, subscriptions, professional fees and drawings all sit outside your practice management system. As a Xero partner, we recommend using Xero, rather than a spreadsheet or searching in an inbox. We connect the two, so you can see what the practice actually keeps: costs against revenue, net profit by consultant, and a monthly management report that stands up to a conversation with your accountant. For sole traders, it is also the foundation for Making Tax Digital.

Finance Reporting & Insights

Includes

Xero setup, clean-up and integration with your practice management systemCost capture: room hire, staffing, indemnity, subscriptions, equipmentNet profit by consultant and by practiceMonthly management reporting packCash flow and drawings visibilityMaking Tax Digital readiness for sole-trader anaesthetistsYear-end pack ready for your accountant

Start with a practice review

Half an hour on how your practice runs today — what's working, where the money is stalling, and what it would take to fix it. No obligation, no software to buy from us

Book a Practice Review Contact Us

Surgical or Medical Practice?

We work almost exclusively with anaesthetic practices. If you are a surgical or consultant practice, read this first.